I wish to express sincere gratitude for the exceptional customer service provided by J-VPD Diagnostics India Pvt Ltd. The executives, Mr. Surinder, Mr. Mukul, and Mr. Sandeep, have consistently addressed our queries promptly and professionally, meeting critical needs for our institution. Their service has consistently exceeded expectations during my tenure as HOD, making us feel truly valued as customers. With the operational support of 'J-VPL Advance Anatomic and Molecular Pathology,' we anticipate strengthened ties, fostering the best patient care at PGIMER.